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Innguma Service

# Monitoring done by analysts, on your platform.

If you need the intelligence but don't want to run the operation, our analysts design, feed and maintain your monitoring in Innguma. You receive what matters and decide.

- [Talk to an analyst](https://www.innguma.com/en/managed-service/#demo)
- [See the software](https://www.innguma.com/en/software/)

**UNE 166006** certified working method

**One analyst** reviews and validates every signal

**You decide** always, with source and judgement

Platform and service

## Do it with your team or with ours.

Choose who does each part. Either way, you work on the same platform and the decision is always yours.

Your team Together Innguma

Define what to monitor and with what priority 

Set up and refine the sources 

Capture and enrich with AI 

Review and validate every signal 

Prepare and distribute newsletters 

Decide 

**For organisations with their own watch or CI unit.** Platform up and running and configured in under 24 hours, with training and support during onboarding. 
- [Request a demo](https://www.innguma.com/en/demo/)
- [See the plans](https://www.innguma.com/en/software/#productos)

**For teams that need the intelligence, not the operation.** We define the scope with you, our analysts do the rest and you receive newsletters and alerts ready for decision-making. 
- [Request a demo](https://www.innguma.com/en/demo/)
- [Talk to the team](https://www.innguma.com/en/company/#contacto)

Certified working method (UNE 166006). [See certificates](https://www.innguma.com/en/security/#certificaciones)

How we work

## A clear process, from question to decision.

AI is present throughout the cycle. People, at the points that matter.

1.  1 **Define** 
    
    Watch areas, key questions and critical factors, with you.
    
2.  2 **Capture** 
    
    Automatic sources set up and refined by our analysts.
    
3.  3 **Classify** 
    
    AI classifies and enriches; an analyst reviews and validates.
    
4.  4 **Analyse** 
    
    Summaries, insights and trends on the priority topics.
    
5.  5 **Distribute** 
    
    Newsletters, alerts and subscriptions for each area.
    
6.  6 **Decide** 
    
    Your team decides with context, source and judgement.
    

What you receive

## Intelligence ready to use.

### Regular newsletters

Weekly or monthly, by area, with a summary and a link to each source.

### High-relevance alerts

For what matters, an alert without waiting for the newsletter.

### On-demand briefings

Short reports for management or to prepare for a meeting.

### Training for your team

To make the most of the platform and of what you receive.

Monitoring by area

## Each team is looking for different answers.

Information can be organised and distributed according to each area's work, without losing the common base of monitoring and context.

 **Technology watch / CI** New signals Weekly newsletter

Technology watch / CI 

### What really deserves our attention?

**Example.** The intelligence team reviews the new signals every morning, validates the relevant ones and prepares the organisation's weekly newsletter.

[See how Technology watch / CI works with Innguma](https://www.innguma.com/en/solutions/technology-watch-ci/)

 **Innovation** Technology radar Open funding call

Innovation 

### Which technologies are starting to gain relevance?

**Example.** Innovation follows emerging technologies and startups in its sector, and spots funding calls to submit projects to.

[See how Innovation works with Innguma](https://www.innguma.com/en/solutions/innovation/)

 **R&D** Patent alert State of the art

R&D 

### What are the players we follow publishing and patenting?

**Example.** An R&D team receives an alert every time a competitor publishes a patent in its product line.

[See how R&D works with Innguma](https://www.innguma.com/en/solutions/r-and-d/)

 **Product** Launch Roadmap

Product 

### What are our competitors changing?

**Example.** Product compares competitor launches with its roadmap before each review.

[See how Product works with Innguma](https://www.innguma.com/en/solutions/product/)

 **Strategy** Trend Briefing

Strategy 

### Which signals keep repeating and what might they mean?

**Example.** Strategy detects patterns that repeat in the market and brings them to the executive committee's annual strategic review.

[See how Strategy works with Innguma](https://www.innguma.com/en/solutions/strategy/)

 **Executive management** Executive summary

Executive management 

### What has changed and what should I know now?

**Example.** Executive management receives a short summary with the essentials from every watch, with a link to each source.

[See how Executive management works with Innguma](https://www.innguma.com/en/solutions/executive-management/)

 **Procurement · Supply chain** Raw material price Supplier alert

Procurement · Supply chain 

### Which suppliers, prices or raw materials could catch us out?

**Example.** Procurement receives an alert when the price of a key raw material changes or a supplier announces supply problems.

[See how Procurement · Supply chain works with Innguma](https://www.innguma.com/en/solutions/procurement/)

 **Quality · Regulatory** New standard Entry-into-force deadline

Quality · Regulatory 

### Which regulation or certification is going to affect us?

**Example.** Quality follows the official gazettes and the standards that affect its certifications, with their date of entry into force.

[See how Quality · Regulatory works with Innguma](https://www.innguma.com/en/solutions/quality-regulatory/)

 **Manufacturing · Operations** Automation Good practice

Manufacturing · Operations 

### Which technologies and good practices are others adopting?

**Example.** Manufacturing knows which process technologies other plants are adopting before planning its investments.

[See how Manufacturing · Operations works with Innguma](https://www.innguma.com/en/solutions/manufacturing/)

 **Business development** Tender New market

Business development 

### Where are new opportunities starting to appear?

**Example.** Business development receives the tenders and opportunities that fit its catalogue as soon as they are published.

[See how Business development works with Innguma](https://www.innguma.com/en/solutions/business-development/)

 **Sales** Account profile Customer updates

Sales 

### What are our customers doing and where are they heading?

**Example.** Before every meeting, the sales team checks the latest updates on the account in the Library.

[See how Sales works with Innguma](https://www.innguma.com/en/solutions/sales/)

 **Marketing** Competitor messaging

Marketing 

### How are the market and its narrative moving?

**Example.** Marketing follows competitors' messaging and positioning to prepare its campaigns.

[See how Marketing works with Innguma](https://www.innguma.com/en/solutions/marketing/)

Frequently asked questions

## Questions about the service.

**What is the difference between using the platform and Innguma Service?**

With the platform, your team runs the watch. With Innguma Service, Innguma's analysts run it on that same platform.

[I want more information](https://www.innguma.com/en/resources/faq/platform-or-service/)

**What does Innguma Service include?**

Definition of the watch, maintenance of sources and filters, review and validation of signals, newsletters, alerts and briefings.

[I want more information](https://www.innguma.com/en/resources/faq/what-the-service-includes/)

**Can we combine the platform and the service?**

Yes. It is common for Innguma's analysts to run some watches and your team others, on the same platform.

[I want more information](https://www.innguma.com/en/resources/faq/mixed-model/)

Talk to an analyst

## Tell us what you need to monitor.

An Innguma analyst will suggest how to do it: which sources, how often and for whom.

- [Talk to an analyst](https://www.innguma.com/en/demo/?tema=Innguma%20Service)
- [See what's included](https://www.innguma.com/en/resources/faq/what-the-service-includes/)
