[Skip to content](https://www.innguma.com/en/resources/glossary/#contenido) Resources · Glossary # Monitoring and intelligence glossary. Guides on how each part of Innguma works, how each area applies monitoring and what is changing in each sector, plus detailed answers to the most common questions, with their sources. Search or browse the index to go deeper where you need to. Search 01 ## How monitoring works Guides on each part of the cycle and of Innguma: what monitoring software is, filters, Factory, AI Feed, the Library and onboarding. 7 1. [What technology watch and competitive intelligence software is Technology watch software automates the systematic part of monitoring: capturing information from very different sources, filtering it, classifying it, storing it and distributing it to whoever needs it. Read the guide](https://www.innguma.com/en/resources/software/technology-watch/) 2. [A signal's journey: from publication to decision A signal is external information that could change something for your organisation. Read the guide](https://www.innguma.com/en/resources/software/signal-journey/) 3. [Watch filters: what they are, how they work and why they decide the quality of a watch The filter decides what comes into each watch. Read the guide](https://www.innguma.com/en/resources/software/filters/) 4. [Factory: where watch signals are processed, classified and validated Factory is the analyst's working environment in Innguma: where captured information is filtered, classified with AI and reviewed until it becomes a validated signal. Read the guide](https://www.innguma.com/en/resources/software/factory/) 5. [AI Feed: browsing the watch by what each signal is about, not by its words AI Feed lets you browse monitoring content by the dimensions that Innguma's AI identifies: categories, technologies, entities, type of event, place and tone. Read the guide](https://www.innguma.com/en/resources/software/ai-feed/) 6. [The Innguma Library: your organisation's watch memory Innguma's Library keeps and builds up what your team validates, with its tags, comments and source, and makes it searchable as a history. Read the guide](https://www.innguma.com/en/resources/software/library/) 7. [How a watch is set up with Innguma: a methodology in four steps Setting up Innguma takes four steps: we define with you what to monitor, activate the platform, fine-tune filters and sources with the first results, and your team starts receiving the monitoring. Read the guide](https://www.innguma.com/en/onboarding-methodology/) 02 ## By area: each team, its own answers The same monitoring base is organised and distributed according to what each area needs. Typical examples; each watch is configured around your priorities. 12 1. [Technology watch and competitive intelligence: from gathering information to sustaining a system Technology watch and competitive intelligence teams decide what is monitored, validate what is relevant and get it to whoever makes the decisions. What really deserves our attention? **What it monitors**Competitors, technologies, markets and regulation in your sector. **What it receives**Prioritised alerts and newsletters by area. See the area](https://www.innguma.com/en/solutions/technology-watch-ci/) 2. [Watch for innovation teams: which technologies are gaining traction and which funding arrives in time Monitoring for innovation spots early what is starting to move in your environment: emerging technologies, startups, funding calls and potential partners. Which technologies are starting to gain relevance? **What it monitors**Emerging technologies, startups and funding calls. **What it receives**A technology radar and alerts on funding calls. See the area](https://www.innguma.com/en/solutions/innovation/) 3. [Watch for R&D: patents, publications and an up-to-date state of the art Monitoring for R&D continuously tracks the patents, scientific publications and funded projects in your field. What are the players we follow publishing and patenting? **What it monitors**Patents, scientific publications and the state of the art. **What it receives**An up-to-date state of the art and patent alerts. See the area](https://www.innguma.com/en/solutions/r-and-d/) 4. [Watch for product teams: competitors' launches and the requirements that reach the design Monitoring for product tracks competitors' launches and catalogues, changes in what customers ask for and the regulation that will affect design. What are our competitors changing? **What it monitors**Launches, catalogues and product regulation. **What it receives**Continuous tracking of each competitor. See the area](https://www.innguma.com/en/solutions/product/) 5. [Watch for strategy: from a one-off reading of the environment to a history that underpins strategic thinking Monitoring for strategy builds up, in an orderly way, signals on corporate moves, technology and market trends, structural regulation and adjacent markets, so that you can read the environment with perspective. Which signals keep repeating and what might they mean? **What it monitors**Trends, corporate moves and alliances. **What it receives**Regular briefings for strategic planning. See the area](https://www.innguma.com/en/solutions/strategy/) 6. [Watch for executive management: the essentials of the environment, with sources and at a readable pace Monitoring for executive management delivers the essentials of the environment (regulation, competitors, key customers, opportunities and risks) in a short format, on time and with the source linked. What has changed and what should I know now? **What it monitors**The essentials from every watch. **What it receives**A short executive summary, with sources. See the area](https://www.innguma.com/en/solutions/executive-management/) 7. [Watch for procurement and supply chain: dependencies, tariffs and due diligence Monitoring for procurement and supply chain tracks raw material prices, key suppliers, tariffs, export controls and regulation, to detect risks before they reach the invoice. Which suppliers, prices or raw materials could catch us out? **What it monitors**Suppliers, critical raw materials and supply risks. **What it receives**Risk alerts and changes in the supply chain. See the area](https://www.innguma.com/en/solutions/procurement/) 8. [Regulatory watch for quality and regulatory affairs: from public consultation to application date Regulatory monitoring for quality and regulatory affairs systematically tracks official gazettes, technical standards under development and public consultations, so you know about each change before it becomes mandatory. Which regulation or certification is going to affect us? **What it monitors**Official gazettes, standards and certifications. **What it receives**Regulatory alerts with date and scope. See the area](https://www.innguma.com/en/solutions/quality-regulatory/) 9. [Watch for manufacturing and operations: process technologies, energy and the Machinery Regulation Monitoring for manufacturing and operations continuously tracks the process technologies, automation, energy and regulation that affect your plants. Which technologies and good practices are others adopting? **What it monitors**Process technologies, automation and good practice. **What it receives**Process updates applicable to your plants. See the area](https://www.innguma.com/en/solutions/manufacturing/) 10. [Watch for business development: tenders, market consultations and grants before the deadlines close Monitoring for business development tracks public tenders, grants, investment projects and moves by potential customers, to detect new demand as soon as it is published. Where are new opportunities starting to appear? **What it monitors**Tenders, new markets and potential customers. **What it receives**Alerts on opportunities and tenders. See the area](https://www.innguma.com/en/solutions/business-development/) 11. [Watch for sales teams: what has changed in each account before the meeting Monitoring for sales teams continuously tracks key accounts (news, appointments, investments, results and competitors) so that you arrive at every meeting knowing what has changed. What are our customers doing and where are they heading? **What it monitors**News and moves of key accounts. **What it receives**Updates on each account before every meeting. See the area](https://www.innguma.com/en/solutions/sales/) 12. [Watch for marketing: competitors' messages, market topics and the rules on what can be claimed Monitoring for marketing tracks how the conversation in your market is moving: what competitors are saying, which topics are gaining weight, which events matter and how your brand appears in the media and on websites. How are the market and its narrative moving? **What it monitors**Competitor positioning and messaging. **What it receives**A market summary for campaigns and messaging. See the area](https://www.innguma.com/en/solutions/marketing/) 03 ## By sector What is changing in each sector and what is worth monitoring. 6 1. [Technology watch in industry: standards, technology and supply before investing In industry, monitoring means detecting in time the changes in regulation, technology, supply and competition that affect investments that take years to pay back. Competitors, technologies, patents and suppliers in global markets. See the sector](https://www.innguma.com/en/sectors/industry/) 2. [Technology centres and universities: what to watch in order to compete for funding and transfer For a technology centre or a university, monitoring means knowing in time which calls are being prepared, who is winning projects, what the leading groups are publishing and what the industry it transfers to needs. State of the art, funding calls and observatories to guide R&D. See the sector](https://www.innguma.com/en/sectors/technology-centres/) 3. [Health and life sciences monitoring: regulation, science and competition on a single radar In health and life sciences it is worth monitoring regulation, science, competitors and funding at the same time, because a change in any of them can alter a product's strategy. Publications, clinical trials, health regulation and competitors. See the sector](https://www.innguma.com/en/sectors/health/) 4. [Watch for the public sector and associations: anticipating rules, funds and procurement with citable sources For a public administration or an association, monitoring means anticipating the technological, regulatory and social changes that affect its policies, its services or its members, and being able to justify where each piece of data comes from. Regulation, programmes and trends for policy design. See the sector](https://www.innguma.com/en/sectors/public-sector/) 5. [Energy and environment monitoring: standards, projects and technology in the energy transition In energy and the environment it is worth monitoring regulation, technology, projects, grants and the supply chain at the same time, because they change at the same pace. Technologies, regulation and projects in the energy transition. See the sector](https://www.innguma.com/en/sectors/energy/) 6. [Mobility and transport: what to watch on emissions, batteries and charging In mobility and transport it is worth monitoring emissions, batteries, charging infrastructure, competitors and tenders at the same time, because each change affects the whole value chain. Innovation, tenders and competitors in mobility. See the sector](https://www.innguma.com/en/sectors/mobility/) 04 ## Innguma + AI Monitoring and intelligence in the age of language models. 1 1. [Why Innguma + AI · Watching in the era of LLMs Why an AI answer does not replace monitoring that keeps context, source and history. Read the guide](https://www.innguma.com/en/why-innguma-ai/) 05 ## Frequently asked questions Short answers, with sources. Also on the FAQ page, grouped by topic. 28 1. [What is technology watch? It is the systematic process of capturing, analysing and distributing external information about technologies, competitors and the environment to support decision-making. *Monitoring and intelligence* Read the answer](https://www.innguma.com/en/resources/faq/what-is-technology-watch/) 2. [What is the difference between technology watch and competitive intelligence? Technology watch captures and organises information; intelligence analyses and interprets it for decision-making. In practice they are two phases of the same cycle. *Monitoring and intelligence* Read the answer](https://www.innguma.com/en/resources/faq/watch-vs-intelligence/) 3. [Who decides what is relevant in watching? AI proposes according to the priorities your team defines. The final decision is always human. *Monitoring and intelligence* Read the answer](https://www.innguma.com/en/resources/faq/relevance/) 4. [How is the watch tailored to each department? By starting from its information needs: what that department decides, which sources matter to it and in what format it needs to receive information. *Monitoring and intelligence* Read the answer](https://www.innguma.com/en/resources/faq/adapting-to-each-department/) 5. [Can Innguma serve several areas at once? Yes. Each area has its watches, newsletters and profiles, and all of them share the same information base. *Monitoring and intelligence* Read the answer](https://www.innguma.com/en/resources/faq/multiple-areas/) 6. [What is the difference between using the platform and Innguma Service? With the platform, your team runs the watch. With Innguma Service, Innguma's analysts run it on that same platform. *Platform and service* Read the answer](https://www.innguma.com/en/resources/faq/platform-or-service/) 7. [What does Innguma Service include? Definition of the watch, maintenance of sources and filters, review and validation of signals, newsletters, alerts and briefings. *Platform and service* Read the answer](https://www.innguma.com/en/resources/faq/what-the-service-includes/) 8. [Can we combine the platform and the service? Yes. It is common for Innguma's analysts to run some watches and your team others, on the same platform. *Platform and service* Read the answer](https://www.innguma.com/en/resources/faq/mixed-model/) 9. [How long does it take for the platform to be up and running? Less than 24 hours from when we define what to watch. Then we fine-tune filters and sources with the first results. *Platform and service* Read the answer](https://www.innguma.com/en/resources/faq/onboarding-time/) 10. [How often is the information updated? Each source is checked at an interval matched to its publishing pace, from 15 minutes to 8 hours. *Platform and service* Read the answer](https://www.innguma.com/en/resources/faq/update-frequency/) 11. [Can data be exported from Innguma? Yes. Library results can be exported, and the organisation keeps control over the retention and deletion of its data. *Platform and service* Read the answer](https://www.innguma.com/en/resources/faq/data-export/) 12. [What sources can Innguma monitor? Press, corporate websites, patents, scientific publications, official gazettes, tenders, social networks and video, newsletters and RSS, prices and your organisation's own sources. *Sources* Read the answer](https://www.innguma.com/en/resources/faq/sources/) 13. [Can Innguma access paid or registration-only sources? Yes, when the organisation has authorised credentials. Innguma does not bypass paywalls or terms of use. *Sources* Read the answer](https://www.innguma.com/en/resources/faq/paid-sources/) 14. [Can I always see the original source of a signal? Yes. Every signal links to the publication it comes from. *Sources* Read the answer](https://www.innguma.com/en/resources/faq/original-source/) 15. [Does AI replace analysts? No. It automates repetitive work (finding and adding sources; reading, filtering, grouping, classifying and prioritising) and suggests improvements to sources, so that your analysts can spend their time on analysis. Judgement and decisions remain with people. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/ai-and-analysts/) 16. [What happens if the AI makes a classification error? That is why there is human review: the analyst corrects, discards or publishes. And every signal keeps its source so it can be checked. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/ai-errors/) 17. [Do I need to know about AI to use Innguma? No. AI works inside the platform: your team sees signals already sorted and tagged. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/ai-knowledge-needed/) 18. [Does Innguma train its AI on our organisation's data? No. Innguma does not train AI models on its customers' data: each organisation's information is used only to provide it with the service. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/ai-training-data/) 19. [What is MCP (Model Context Protocol)? Model Context Protocol is an open standard that defines how an AI assistant connects to external systems. Innguma offers it so that ChatGPT, Claude, Microsoft Copilot and Gemini can work with its knowledge. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/what-is-mcp/) 20. [Which AI assistants are compatible with Innguma? ChatGPT, Claude, Microsoft Copilot and Gemini. These are the assistants with which Innguma's MCP connectivity is currently compatible. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/compatible-assistants/) 21. [Is MCP available in Innguma? Yes. Innguma offers connectivity through MCP, currently compatible with ChatGPT, Claude, Microsoft Copilot and Google Gemini. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/mcp-available/) 22. [Can AI connected to Innguma see all the information? It works with the knowledge and capabilities that Innguma makes available to each integration. That scope is defined with your organisation. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/ai-permissions/) 23. [Can AI publish or change things on its own? AI queries, summarises and proposes. The capabilities available depend on what Innguma enables in each integration, and people decide what is published and who receives it. *AI and MCP* Read the answer](https://www.innguma.com/en/resources/faq/ai-publishing/) 24. [What does Innguma's ENS certification cover? The information systems that support our managed watch services, audited under Royal Decree 311/2022 in the medium category. *Security and certifications* Read the answer](https://www.innguma.com/en/resources/faq/ens/) 25. [What is UNE 166006? It is the Spanish standard for managing watch and intelligence within R&D+i systems. Our watch and intelligence system is certified to its 2018 version. *Security and certifications* Read the answer](https://www.innguma.com/en/resources/faq/une-166006/) 26. [Where can I check Innguma's certificates? In the official PDFs on this page, issued by OCA Global, with their verification code. *Security and certifications* Read the answer](https://www.innguma.com/en/resources/faq/verify-certificates/) 27. [Who can see each piece of information in Innguma? Innguma works with roles and permissions: each reader and each analyst can access only what is relevant to them. *Security and certifications* Read the answer](https://www.innguma.com/en/resources/faq/permissions/) 28. [Does Innguma integrate with Active Directory? Yes. Users sign in with their corporate credentials, and user provisioning, removal and permissions are managed centrally. *Security and certifications* Read the answer](https://www.innguma.com/en/resources/faq/active-directory/) 06 ## Tools To take the first step with your own monitoring. 2 1. [Free assessment Answer a few questions in three minutes and download a PDF assessment with your maturity index, the room for improvement and recommendations for your case. Take the assessment](https://www.innguma.com/en/onboarding-methodology/#diagnostico) 2. [Intelligence Academy Free, open training in monitoring and competitive intelligence: six learning paths, tools to practise with and reusable templates, with a final assessment and a certificate. See the Academy](https://www.innguma.com/en/resources/academy/) 07 ## From the blog The latest posts. 4 1. [Innguma renews its brand: a monitoring and intelligence platform ready to work with each organisation’s AI Innguma presents its new identity and website: a monitoring and intelligence platform ready to work with each organisation’s AI. Read on the blog](https://www.innguma.com/en/innguma-renews-its-brand/) 2. [INNGUMA, a key ally in the certification of R&D&I management systems The IK4-IDEKO technology centre has recently obtained the UNE 166.002 certification that verifies the quality of its R&D&I system. INNGUMA has performed a key… Read on the blog](https://www.innguma.com/en/innguma-a-key-ally-in-the-certification-of-rdi-management-systems/) 3. [The UNE 166002 standard in the Cooperative Research Centres (CIC) We have spent several years listening to the experts in the energy sector talk about new more sustainable forms of production, on the exorbitant consumption… Read on the blog](https://www.innguma.com/en/the-une-166002-standard-in-the-cooperative-research-centres-cic/) 4. [All blog posts Analysis, guides and news on monitoring, competitive intelligence, regulation and AI. Go to the blog](https://www.innguma.com/en/blog/) **Can’t find what you’re looking for?** Tell us what you want to monitor and we’ll show you how it would work with your own topics. - [Request a demo](https://www.innguma.com/en/demo/) - [Take the free assessment](https://www.innguma.com/en/onboarding-methodology/#diagnostico)